DCU Language Services Privacy and Cookies Statement


General privacy statement

DCU Language Services fully respects your right to privacy, and will not collect any personal information about you on this website without your consent. Any personal information which you volunteer for example by emailing, using the contact or payment forms will be treated with the highest standards of security and confidentiality.

Website visits

When someone visits dculs.dcu.ie we collect standard internet log information and details of visitor behaviour patterns. Some of the above information is used to create summary statistics, which allow us to assess the number of visitors to our site; identify what pages are visited most frequently and, ultimately, make the site more user friendly.

Certain pages on this site provide an option to request further information by email, or to provide feedback online. This information will only be recorded if you choose to send us a message and will only be used for the purpose for which you have provided it.

Use of Cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

The cookies used on our site are to allow us to:

  • Improve the customer experience on the site via analytics

  • Enable user interaction in the form of comments and contact forms

  • Enable ordering of products and services and/or online payment

  • Enable features such a live chat – Zopim and social media sharing – ShareThis

Our site uses Google Analytics uses code provided by Google, to collect information about how visitors use our site. The google analytics cookies collect information in an anonymous form that does not identify an individual. They provide information regarding the number of visitors to the site, where visitors have come to the site from and the pages they visited. We use this information to compile reports and to help us improve the way our website works, for example by making sure users are finding what they need easily.

The english.dcu.ie site uses a live chat system called zopim that allows us to chat with visitors in real time. These zopim cookies identify the visitor to the system and store privacy settings.

ShareThis is a tool that allows us to place social media sharing buttons on our site. These cookies are used by that tool.

Our site uses a facebook widget that shows the latest posts from our facebook wall and allow visitors to interact with our facebook page. These cookies allow facebook to check if users are logged in and check language settings.

The following are a list of cookies used on our website:





More Information

Google Analytics

(3rd party)


730 Days

These cookies are used to collect information about how visitors use our site so that we can work to improve our customer experience on the site and ensure visitors get the information they want quicky and efficiently.

How Google Analytics uses Cookies

Opt out of Google Analytics


730 Days


When browser closes


182 Days


(3rd Party)


300 Days

Share this is a tool that provides social media sharing buttons on our site, these cookies a associated with the ShareThis tools.

ShareThis Privacy Policy


276 Days

DCULS WordPress

(1st party)


365 Days

Our site is powered by a system called WordPress. These cookies are used to allow comments on the site.

WordPress Cookies






(3rd Party)


2 Years

These cookies are created by Facebook. In this case they are present because a Facebook widget or button is being used on our site.

Facebook Privacy Policy

locale, lsd, reg_fb_gate, reg_fb_ref

At the end of session


(3rd Party)

__zlcid, __cfduid

1 week

Stores the Zopim Live Chat ID used to identify the device

Zopim Privacy Policy


1 week

Stores the user’s preference to disable Live Chat, and cease using cookies.


(1st party)



When user deletes

his cookie is used to record if a user has accepted the use of cookies on the DCU website.

How to Manage Cookies

Links to other websites

This privacy statement does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.