Careers
Open Roles
- Language Services Administrator
We are looking for a full-time Language Services Administrator to work alongside other Language Services Administrators and Finance Officers, in-house and freelance linguists, Graphic Designers, and other partners to meet project and sales goals and maintain strong client relationships.
Key responsibilities
● Answer client queries via telephone and email.
● Issue quotes and keep track of the end-to-end cycle of approved jobs (assign the work, scan for potential issues, monitor deadlines and budget, prepare deliverables etc.).
● Cooperate with in-house and freelance translators, Graphic Designers, and other Language Services Administrators to achieve project goals.
● Run quality assurance checks on deliverables.
● Conduct key daily administrative tasks (follow up on quotes, collect payment over the phone, update and maintain documentation).
● Conduct further administrative tasks when required (approval of POs, check invoices, recruit suppliers etc.).
Applicant profile
The ideal candidate will have a solid administrative and/or project coordination background, customer service experience and strong IT skills.
● At least 2 years’ experience in a client-facing role, preferably in the Translation industry.
● Strong IT skills (MS Office and Google sheets).
● Communication skills: ability to communicate clearly and timely to provide key information for suppliers to complete their tasks effectively and inform clients of the progress of jobs and any arising issues.
● Self-starter: ability to carry out daily tasks and problem solve independently, escalating issues in a timely manner when needed and following guidelines.
● Great attention to detail.
● Strong organisational skills: ability to coordinate multiple jobs concurrently, keeping track of their deadlines, monitoring progress, answering queries from clients and suppliers and keeping documentation up to date.
● Ability to adapt to changes mid-project, taking the necessary actions and revising plans, and periods in which we tend to get very busy.
● Proactivity: take initiative, work independently, and bring new ideas to the table.
● Eligibility to work full-time in the Republic of Ireland. Unfortunately, we will not be able to sponsor a work permit.
Recruitment process
Please submit your CV, Cover Letter along with the answers to the Questionnaire below to admin.dculs@dcu.ie.
We will only consider applications submitted in full. Interviews will be conducted online – a second interview may take place if necessary.
● Job Type: Full-time, Temporary
● Contract length: 6 months with possibility of extension
● Salary: €30,598.00- €32,535 per year, pro rata
● Benefits: Company events, On-site parking, Learning and Development
● Schedule: Monday to Friday (9:15am to 5:15pm)
● Expected start date: May-June 2025
● Remote work available: No
Deadline for applications: 15th May 2025, 17:00.
Questionnaire
Please submit the answers to the questions below along with your application.
1. How many years of project management/administration experience do you have?
2. Please describe your client-facing experience and your main achievements in this area.
3. Please list any additional language skills.
4. What is your highest level of education?
5. When are you available to start?
- Freelance Linguists (all languages)
If you are a qualified and experienced linguist, we would like to work with you. Please submit your CV and Cover Letter to admin.dculs@dcu.ie with the following details:
- Your source and target language(s)
- Your area(s) of expertise
- Specify which of the following services you offer (translation, proofreading, localisation, transcription, subtitling, interpreting etc.)
- Rates for all services offered (per word and minimum charges)
- Working hours
We will respond to you in due course should your skills and expertise align with our recruitment requirements. Please note that we can only consider applications submitted in full as per the requirements above.