FAQ’s

We are open from 9:15am to 5:15pm, Monday-Friday.

Absolutely. We have clients all over the globe, and we will be happy to have a chat to see how we can support your company. Please contact our team to discuss.

We provide Translation, Proofreading, Multilingual Video-Messaging, Audio-visual Localisation, Desktop Publishing, Consultancy for Multilingual Voice Over Recordings, Interpreting and Transcription.

Translators work with the written word, so if you have written content to be translated, then you will need a translator. Interpreters deal with spoken language, so if you are organising a meeting or event where oral translation is needed, then you will need an interpreter.

Both forms involve conveying a message in a comprehensible manner while considering the cultural nuances of the target language.

Our services are offered in +70 languages, and that includes most European, Asian and African languages. We will also confirm with you the language locale you require (e.g., European Spanish or Latin American Spanish).

Our most popular languages include: Arabic, Bengali, Bulgarian, Chinese, Croatian, Czech, Dutch, French, German, Greek, Irish, Italian, Japanese, Latvian, Lithuanian, Pashto, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Ukrainian, Urdu and Somali. For Irish, we have a dedicated in-house team of translators and highly skilled external partners, including Foras na Gaeilge linguists.

If the language you require is not listed above, get in touch with our team and we will accommodate your needs.

Payments can be made via debit/credit card online or over the phone, or invoiced for payment via bank transfer or cheque. Charges are inclusive of VAT@23%.

We provide our clients with a digital copy of their translation. Upon request, hard copies can be posted via standard post, registered post or DHL. Registered post and DHL will incur additional charges.

Talk to our team about your requirements, and we will recommend the best way forward and advise on fees.

We work with highly trained and experienced translators. Our translators are carefully vetted and are required to have professional experience in translation and educational qualifications in this field or in a related subject (e.g., Linguistics).

All DCU Language Services’ staff and its freelance translators are bound to a Non-Confidentiality Agreement and subject to strict guidelines regarding data protection. Additionally, our translation management systems are GDPR compliant and data is encrypted.

We can work with a large number of file formats, most commonly: .doc, .docx, .rtf, .ppt, .pptx, .xls, .xlsm, .asc, .odt, .ods, .htm, .html, .idml, .ttx (pre-segmented), .xml, .srt, .json and .epub.

If the file format you require is not listed here, please get in touch with our team and we will look into it for you.

Yes, but this is a service that needs to be requested in addition to the translation (an additional charge applies).

Please get in touch with our team and we will provide you with information on this service.

Yes, but this is a service that needs to be requested in addition to the translation. There is no extra charge for this service, but extra charges may apply if you require a hard copy delivered by registered post or DHL.

We have discontinued our Private Translations Services (translation of personal documents for natural persons). If you require the translation of a personal document, we recommend you check with the Association of Translators and Interpreters Ireland (ATII) for a list of certified translators and interpreters.

If you require the translation of personal documents on behalf of a company (e.g., for Human Resources purposes), we can fulfil your request and provide certification.

Please get in touch with our team to learn more.

If you would like to join our freelance team as a translator, please email a copy of your CV, Cover Letter and provide three work references to translations@dcu.ie.

Check out our Careers page for information on languages for which we are currently recruiting.