FAQ

Office hours: 9.15-5.15pm, Monday-Friday. You can contact us by email or telephone during these times if you need any further information.

We provide Translation Services; Language Testing and Assessments; Desktop Publishing; Linguists for multilingual Voiceover Recordings; Transcription Services.

We also provide English Language Training and for information on English classes, please view our School website: www.english.dcu.ie.

If you need a written document to be translated into another language, then you will need a translator. If you have a meeting or event where oral translation is needed, then you will need an interpreter. Interpreters deal with spoken language, while translators deal with written text, and both forms involve transforming a source piece of language, be it written or spoken, into a comprehensible and equivalent target piece.

We offer all European languages and most World languages. Our most commonly requested languages include:

Arabic, Bulgarian, Croatian, Czech, Dutch, French, German, Greek, Irish, Italian, Japanese, Latvian, Lithuanian, Mandarin Chinese, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish and many more.

If we don’t have a translator, or linguist for your language available, we will always try to source someone so that all client needs can be met.

If this is a once-off translation job for a protected individual we would recommend paying online by credit card, or paying upon collection. For companies we would recommend an invoice based system for payment by bank transfer or cheque.

We provide all of our clients with a digital copy of their translation. We also post hard copies via standard post upon request or in case of translation of personal documents.

If you require any other shipping method, such as registered post or DHL, we can also arrange that for you. Please tell our team what your needs are, and we will recommend the best way forward and advise of fees.

We only use experienced and professional translators and who are carefully vetted and chosen by us. The majority of our team have at least 3 years’ experience and an educational qualification in their area of work.

If you would like to join our freelance team as a translator, please email us a copy of your CV. (link to jobs page)

DCU Language Services ensures the confidentiality of all documentation submitted for translation.

As part of our policy of best practice in the profession of translation, DCU Language Services abides by the Irish Translators’ and Interpreters’ Association (ITIA) Code of Practice and Professional Ethics.

Yes. We carry out oral and written assessments to test the language skills of potential candidates for recruitment. We offer this service in many languages and over various subject matters.

Please contact langtest@dcu.ie for further information.

The price depends on the amount of candidates to be tested, the type of testing and the languages. Usually the price is per test, per candidate, but we can tailor prices for your project requirements.

No  — much of the testing that we do can be carried out remotely and at the client’s offices.

For our registered clients, no longer than 24 to 48 hours from the moment we receive the request, depending on the candidate’s availability.

If you are contacting us for the first time, we will ask you to fill out our registration form and get in touch with you to gain a better understanding of your business needs.

We work in a variety of languages, with an extensive list of internal collaborators and external suppliers. Some of our most requested languages are:

Arabic, Dutch, Greek, Italian, Norwegian, Spanish, English, Hebrew, Polish, Swedish, Czech, French, Hungarian, Portuguese, Turkish, Danish, German and Russian.

However, we like a challenge, so even if you want to test for Maori, don’t hesitate to contact us and we’ll make sure to accommodate you!